At The Rack House it's ALL about service. We reckon that we're competent, responsive and reasonable.
Competent to design solutions that just work and don't fall over, yet realistic enough to back them up thoroughly. Just in case.
Responsive in that we don't waste your time by insisting on support tickets when they're clearly inapproprirate. You can always contact us direct. We'll do what's required, fast, discussing your options in simple clear English.
Reasonable. We're not the cheapest (nor the most expensive) but we believe that we deliver excellent value, and that's what really matters if you're serious about reliable hosting.