The Rack House is an established service operated by experienced technicians who design state-of-the-art server systems for a living.
We install our own equipment in carrier grade data centres in London and elsewhere in the UK - accessible in a hurry should we need to - and we mirror your data across our networks at night from one data centre to another so you have peace of mind.
June 2010: We're now in the USA too! We've just installed kit into our new USA data centre and will be mirroring selected content (digital video etc.) for our creative clients on our USA servers. Once our "cloud routing" is fully deployed, visitors to these sites should see even snappier performance regardless of location.
We provide loads of headroom on our kit, many of our power-users enjoy their own dedicated server because we believe that their traffic and privacy warrants this approach. This is, to say the least, unusual in the hosting world where your data could typically be loaded on to a server shared with a hundred other domains.
Many hosting companies bombard you with statistics about uptime, service level agreements (SLAs) etc. We can do this too, but our reputation and track record with demanding creative clients speaks for itself.
So we'd far rather you talked to existing users about our service and we can generally arrange this quite easily if you're seriously considering using our services. They'll tell you how it really is for them, and that's what matters.
Please contact us for further details.